About Us

About us:

Apparition XCI was started in 2019 by two guys out of mutual love for sneakers and streetwear. Both of us had been in the game for over 15 years and wanted to be more involved with it. They always say you should do what you love, so we did just that. Based in New York City and Tokyo, we wanted to introduce some of our favorite Japanese brands to the world and make our favorite brands more accessible to other fans while maintaining affordable prices. These are the things we love, and we hope you will love them too. 


We strive to find the dopest, rarest and most hard to find pieces from Japan. All of our items are 100% authentic and sourced directly from the land that blessed us so much with fashion, Japan. 


Find us on Instagram for the latest updates, sneak previews of our upcoming items and vintage magazine scans and pictures from your favorite brands. @apparitionxci


Shipping:

All items are shipped from New York City using USPS or UPS. Items are normally shipped twice a week. Tracking will be provided to you automatically via email upon shipping of the goods. If an item has taken more than 3 weeks to arrive and the tracking number does not provide any info on the delay, please contact us and we will work with you to solve the issue. We are not responsible for any import fees or other fees that you may incur locally when receiving the item. We will not send items as a gift or mark down the price below what you purchased it for on the website.  



Claims & Returns:

Please note that all sales are final. 

As we sell rare and vintage items, some of them are used/vintage and therefore may experience signs of age. Please check the pictures we provided carefully and don’t hesitate to ask us for more pictures or information if you are unsure. Items are considered to be worn at your own risk. 


If for whatever reason you feel that the item is not as described or find problems with it otherwise, please note the following:

  • Please contact us within 48 hours of receiving the item. 
  • Please note that after wearing or using the item, we will no longer honor return requests.
  • The item must be returned exactly as it was send out, including any box, tags or other pieces that you received with it.
  • If we confirm the acceptance of the return, the item must be send out within 48 hours. 
  • Return shipping must always be with a tracking number. 


After we receive the item we will contact you within 48 hours to let you know the outcome of our investigation. If we reject the return of the item, the item can be shipped back to you at your own expense. 


We retain the right to refuse the return if the item is not exactly as we shipped it out. 


By purchasing an item on this site, you agree to the above terms and conditions.